Terms & Conditions
The entire content included in this website, including but not limited to texts, graphics or codes are copyrighted as a collective work under the United States and other copyright laws, and is the property of Quattro Graphics. The collective work includes works that are licensed to Quattro Graphics. Copyright, Quattro Graphics, LLC. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Quattro Graphics or purchasing Quattro Graphics products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Quattro Graphics or to purchase Quattro Graphics. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this website is strictly prohibited, unless authorized by Quattro Graphics. You further agree not to change or delete any proprietary notices from materials downloaded from the website.
The trademarks, logos and service marks ("marks") displayed on this website are the property of Quattro Graphics, LLC or other third parties. You are not permitted to use the marks without the prior written consent of Quattro Graphics, LLC. or such third party which may own the marks. Quattro Graphics, LLC and the Quattro Graphics, LLC. logo are trademarks of Quattro Graphics
Our UPLOAD ARTWORK area is designed to ensure that your customized trade show display astounds audiences through its vibrance and clarity. With this goal in mind, it’s crucial to adhere to the following recommended artwork instructions so that we can produce the sharpest, most eye-catching graphic prints for you and your brand.
Supported File Types
We provide artwork templates for our trade show displays. Artwork templates can be found on applicable product pages .pdf formats. These formats ensure quality, high-resolution images that result in clear, vibrant graphics. While we prefer the aforementioned file types, the UPLOAD ARTWORK accepts the following raster and vector image file formats:
Encapsulated PostScript file (*.eps)
Adobe Acrobat document (*.pdf)
Adobe Illustrator CS6 artwork (*.ai)
File Preparation Tips
All final print-ready graphic files must be flattened to a single layer and built at 150 DPI (Dots Per Inch) in CMYK mode with all guidelines and template layers removed.
The maximum file size per graphic file is 100 MB. Any files that exceed the 100 MB maximum will not be accepted. If your graphic file is too large, please compress your graphic file into an acceptable size.
If you require a Pantone color matching service, the elements in your file must be created with that Pantone color. You must provide the Pantone color number(s) upon uploading your artwork, or we cannot guarantee color-matching. We limit color matching to two (2) color call-outs.
File Preparation Instructions
It is best to embed all images and outline all text to ensure that nothing will drop out or change during file transfer.
Our preferred file type to receive is an 8-bit flattened .tiff file at 150 DPI in CMYK mode, built to the dimensions of the product's respective template.
Do not include any bleeds in your layout. This particularly applies to graphics designed in Adobe Illustrator.
Design your artwork to the "Overall Graphic Layout Size" of the template while keeping the important text and logos in the safe viewable areas. We generate proofs from the artwork submitted and don't necessarily know "That wasn't supposed to wrap around to the back!"
Pantone Color Matching Rules
If you have properly built your artwork with Pantone colors (in the areas you wish to match), we can perform a color match. We only match 100% solid Pantone color. We do not match any type of gradient, images (e.g., a photograph of a person or landscape) or a percentage of a Pantone color.
Should you request a Pantone match with your artwork not being built with them, we will respectfully either ask that you waive matching or request that you resubmit artwork that's been corrected with them now in the file(s).
Pick up the Display
We have all trade show displays and supplies here, you can feel free to browse and pick up your desired display, and choose items and services to buy and Add to Cart.
You may either upload artwork now or upload to Dropbox.com, WeTransfer.com or Drive.google.com with the sharing link to our email email@example.com.
Choose the State and input the Zip Code to calculate shipping for your desired display. (*Exclusions: Alaska, Hawaii, Puerto Rico.). We only use these for shipping information.
Click Checkout button that will lead you up to order confirmation page.
Proceed to Checkout
Checkout as guest or registered account, fill out the billing and delivery details required, choose delivery and payment method and you may add comments about your order. Lastly, click Confirm Order that will lead you up to PayPal official website to complete the payment.
Our professional designers will approve the artwork you uploaded as soon as possible.
Put into Production
Once we have your artwork approval, our production team will start to produce a gorgeous display for you.
We enforce a strict quality assurance management before order delivery in order to provide you with the superior trade show displays.
We believe you would feel surprising at the stunning look of the display, please don’t be mean to write your honest reviews.
Order Changes & Cancellations
All order changes must be made in writing to firstname.lastname@example.org. Any verbal order changes will not be accepted. Order changes include but are not limited to changes in shipping addresses, changes in order timeframes, or changes in products purchased. All change orders are subject to additional charges or refunds when applicable. All change orders are subject to a restocking fee up to 50% of the retail value of the goods when applicable. Package re-routes due to shipping address changes may also incur additional fees issue by DHL, FedEx or UPS. All payments for change orders must be paid in full for an order change to be accepted and moved onto the next step in production or shipping.
Orders must be cancelled before any production work is done. This includes artwork proofing. All order cancellations must be made in writing email@example.com. When an order is cancelled after the order has been placed, the order may be subject to cancellation charges which will be deducted from the refunded amount. Once either hardware has shipped out and/or artwork proofs have been approved, no order cancellation will be accepted. All order cancellations are subject to a restocking fee up to 75% of the retail value of the goods. The following are some examples of circumstances where restocking fees would apply: customized graphics have been put into production, or products have been pulled from stock shelves to fulfill order. Graphic Design time is non-refundable even with an order cancellation. Any time that has been spent designing your exhibit or display with not be refunded. Quattro Graphics also reserves the right to cancel any order based on a customer interaction(s) of any of the following; uses very rude language in writing or over the phone, bullying behavior, cusses or swear verbally or in writing.
If you need help figuring out your applicable fees associated with a order change or order cancellation, please contact us.
Shipping & Returns
Please read our Shipping & Returns page for more details.
Limited Lifetime Warranty
Quattro Graphics LLC provides a limited lifetime warranty on the following items: Pop-Up Display pop-up frames against manufacturing defects in materials and workmanship during normal use. All repairs needed that coincide with this limited lifetime warranty policy will be done at no charge with the exception of shipping and handling charges. This warranty does not extend to any Quattro Graphics LLC. products which have been subject to misuse, neglect, accident, incorrect wiring or used in violation of operating instructions furnished by us, nor extend to any units altered or repaired for warranty defect by anyone other than Quattro Graphics LLC. This warranty does not cover any incidental or consequential damages and is in lieu of all other warranties expressed or implied and no representative or person is authorized to assume for us any other liability in connection with the sale of our products. Some states do not allow limitations on how long an implied warranty lasts, and/or the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to the original CUSTOMER. This warranty gives you specific rights and you may also have other rights, which vary, from state to state. If you have any questions concerning this warranty call 504-305-3468.
Graphics & Customized Products
All graphics and customized product orders claims must be reported within twenty-four hours of receipt of merchandise. All claims include but are not limited to any such discrepancy between the approved proofs that were sent via email and the merchandise that was received. All claims must be made in writing within twenty-four hours from the time of receipt of merchandise and should be directed to firstname.lastname@example.org. All claims made after the twenty-four hour period of receipt of merchandise will not be honored.
All printed graphics orders are to be cared for very carefully. Quattro Graphics, LLC. must make the warning that all graphics purchased must be rolled with the graphic side of a graphic outward. If you need further help with an explanation of this, please contact us. If this careful instruction is not followed, then delamination will most likely occur and Quattro Graphics LLC. accepts no responsibility for any such damage to graphics.
All graphics purchased from Quattro Graphics, LLC. are considered final sales. There is no warranty or refund period for graphics purchases.
Email, Mail, & Telephone Marketing
If you provide us your email address with your order, you may receive periodic emails from us regarding new product announcements, sales and close-out specials. We do not share your email address with any other parties. With any email we send, you always have the option to unsubscribe from our customer email list.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please contact us and provide us with your exact name and address. We will be sure your name is removed from the list.
Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online. If you do not wish to receive such telephone contact, please contact us and provide us with your name and phone number. We will be sure your name is removed.
Advertising, Remarketing, & Demographics
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward. Customers may prevent their information from being used for purposes other than those for which it was originally collected by contact us.
Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them. Consumers can access this information by contact us.
With respect to security, we always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us immediately.
You agree to indemnify and hold Quattro Graphics, LLC, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit, post to or transmit through this site, your use of this site, your connection to this site, your violation of the rules, or your violation of any rights of another person or entity.
You agree to indemnify, defend and hold harmless Quattro Graphics, LLC, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to this site from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these rules (including negligent or wrongful conduct) by you or any other person accessing this site.
Governing Law and Jurisdiction
This site (excluding linked sites) is controlled byQuattro Graphics, LLC. from its headquarters within the state of Louisiana, United States of America. By accessing this site, you and Quattro Graphics, LLC. agree that all matters relating to your access to, or use of, this site shall be governed by the statutes and laws of the State of Louisiana, without regard to the conflicts of law's principles thereof. Quattro Graphics, LLC makes no representation that materials on this site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.
Links to Third Party Sites
Some of the links made available to you through our pages will allow you to leave our web site. Please be aware that the Internet sites available through these links, and the material that you may find there, are not under the control of Quattro Graphics, LLC. Therefore, we cannot and do not make any representation to you about these sites or the materials available there, and the fact that we have made these links available to you is not an endorsement or recommendation to you by Quattro Graphics, LLC of any of these sites or any material found there. Quattro Graphics, LLC. is providing these links only as a convenience to you.
Quattro Graphics, LLC is the sole owner of the information collected on this website. The information we collect is used for internal review and is then discarded, used to improve the content of our webpage, and is not shared with other organizations for commercial purposes. We only has access to/collect information that you voluntarily give via email or other direct contact from you.
Quattro Graphics, LLC will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.
Quattro Graphics, LLC may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn off the acceptance of cookies in your browser, you will not be able to place order on our website.
Limitation of Liability
You expressly understand and agree that Quattro Graphics, LLC shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Quattro Graphics, LLC has been advised of the possibility of such damages), resulting from:
The use or the inability to use the site;
The cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the site;
Unauthorized access to or alteration of your transmissions or data;
Statements or conduct of any third party on the site; or
Any other matter relating to the site.
In no event will Quattro Graphics, LLC be liable for:
Any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the service, or any information, or transactions provided on the service, or downloaded from the service, or any delay of such information or service. Even if Quattro Graphics, LLC or its authorized representatives have been advised of the possibility of such damages, or
Any claim attributable to errors, omissions, or other inaccuracies in the service and/or materials or information downloaded through the service.
Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, Quattro Graphics, LLC's liability is limited to the greatest extent permitted by law.
Comments or Questions
For Comments or Questions concerning these Terms and Conditions please contact us:
Quattro Graphics, LLC dba Quattro Signs & Graphics
Quattro Graphics, LLC
4301 Willams Blvd Kenner LA 70065, USA